Frequently Asked QuestionsISBNsQ: What is an ISBN?A: ISBN is an acronym for International Standard Book Number. It's a standardized identification system for books, software and mixed media established in 1968-69 and maintained by RR Bowker, a division of Reed Publishing USA. Q: Where can I find the ISBN of my book? A: Publishers typically put the ISBN on the back of the dust jacket - typically above or near the bar code that is printed on the back of the dust jacket -- and on one of the first few pages of the book - usually where the copyright and publisher information is printed. Q: What does an ISBN look like? A: Usually the letters ISBN will be printed followed by a number with sections separated by hyphens, e.g. ISBN 0-89123-145-2 We typically do not buy books without ISBNs, however you may email us a list of your books (Title, Author, Publisher, Published Date and Condition) and we will search our sources to see if there are potential buyers for your books. Types of BooksQ:What types of books do you buy?A: We buy books that are in good or better condition that have an ISBN and that have a demonstrated demand in the used book market. We buy hard backs and paperbacks. Our pricing screen will tell you whether we are buying a specific book once you've entered the ISBN and condition. Books that we typically do not buy are: Older books, books without ISBNs, encyclopedia sets, magazines, music books, comic books, books that are marked as not for resale, books that are in poor condition, romance series and western novels, outdated text books, outdated computer books and Time-Life books. Q:Will you consider buying rare or old books? A: If we have an identified buyer for your books we will consider buying them. Please send us an email with the details on your books (Title, Author, Publisher, Published Date, Condition) Q:Will you buy large quantities of books? A:We do buy large quantities of books. Please use the contact link to tell us about the books that you have. Please provide a phone number where we may contact you. Q:Will you buy several copies of a given book? A:We do buy multiple copies of the same book. How many depends on the demands of our buyers. Enter how many copies you have when you enter your books and we will let you know many we're willing to buy. Book ConditionQ: What sort of physical condition should the books be in?A: Books must be in very good condition which means that books must meet the following criteria:
To ensure that books are not damaged please follow these guidelines:
Q: Do you accept books that include CDs? A: Yes, but be sure to include the CD along with the book. We are unable to accept books that originally came with CDs where the CD is missing. Text BooksQ: Do you buy text books?A: We do buy all kinds of text books. They must meet our quality requirements and if the book came with additional media (e.g., inserts, CDs, etc) they must be included with the book. We unfortunately can't accept out of date textbooks, desk copies or teachers copies of books (any book marked as not for resale). Getting PaidQ: When and how do I get paid?A: When we receive the box of books and confirm it's contents to the packing slip we process your payment in our next Paypal or check run. Q: How long does it take to get paid? A: To keep shipping costs down and pay you more, we ship via USPS media mail. This can take as little as a couple of days or as long as a couple of weeks. So, the real variable in time to get paid is the postal service's shipping. You can always purchase tracking so you can track your order to our location. It can take up to 21 days to arrive at our warehouse. Depending on the volume of boxes that we receive - we attempt to check in all books within one business day. For quickest payment use PayPal! ShippingQ: Does Sell Back Your Book Pay For Shipping?A: We do! We pay based on the following scale:
Q: How Does Sell Back Your Book Determine How Much Postage We Paid? A: We record the postage amount printed on the US Postal Service label when we receive your books. If the label was printed without the price we will weigh the box and calculate the cost based on the currently published media mail rate. We will include that amount in our payment to you. Q: What if I Want To Ship My Books Using UPS, Federal Express or the US Postal Service using First Class Mail? A: We will gladly accept your packages no matter how you decide to ship them to us. However we only reimburse shipping charges based on the US Postal Service Media Mail rate. Shipping books via any other method will cost more - but we will gladly accept your books and we will refund what the postage would have been if you had shipped the books via media mail (based on the weight of the package) Q: Should I pay for tracking and insurance on my package of books? A: You should pay for tracking if you are interested in confirming the location of the box as it moves through the postal service and ultimately delivery to our location. You should purchase insurance if the loss or destruction of your package through the postal service is an unacceptable risk. Both of those costs are up to you. Generally, it doesn't cost much to track and insure a package. Q: What happens if I don't include some of the books on the packing slip? A: We'll contact you via email to confirm that the books were not shipped. If you purchased insurance and your package is missing books we will work with you to recover the cost of the books from the postal service. Note: only the shipper (you) can recover the cost from the postal service, we will help you by providing an accurate accounting of the value. Q: What happens if you don't receive my books? A: If you purchased insurance through the postal service, you can submit a claim to the postal service. We can only pay for books that we receive and meet our quality requirements (see book quality above). |
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